FREQUENTLY ASKED QUESTIONS

Q: Where are these autographs from?

A: These are remaining signed items left after the closing of the official Dave Prowse website. We are clearing out the remainder of the signed stock. If you are wanting a guaranteed authentic Darth Vader autograph you should order now as we are selling out of stock fast. Multi signed items are also available in limited numbers from our exclusive private signings with other Star Wars celebrities, such as James Earl Jones, Ian McDiarmid, 

Q: Do you provide a Certificate of Authenticity with each item?

A: A COA is included with each signed item in stock, unless stated otherwise. A small serial numbered hologram is placed on the COA and a matching serial numbered hologram is also placed on the back of the signed item to provide ultimate proof of authenticity.

Q: How much is shipping?

A: Insured Shipping in the United States is FREE

     Insured International Shipping is $40

* We don’t ship in cheap flat mailers as we want your order to arrive in one piece. Signed photos are placed in a sleeve, then inside mailer, then inside a box padded with bubble wrap. We then insure the package to provide total protection. 😀

Q: What payments do you accept?

A: We accept Credit Cards and Debit Cards direct worldwide via secure payment server.

Q: When will my order ship?

A: Orders are typically shipped out the day after receiving payment. You will receive an email with the tracking # when it ships. 

* Please note we are experiencing a large amount of orders, so please allow a few extra days for your order to ship. 

Q: What is your return policy?

A: If you would like to return an item, you must request an RMA# within 3 days of delivery. If the reason for return is change of mind or an order mistake made buy the buyer, buyer is responsible for return shipping and a 15% restocking fee. If the problem is due to something we did wrong, we will cover the return shipping and  refund with no restocking fee. Orders that are cancelled before they ship will be refunded minus 5% restocking fee. This is to cover the credit card fees that we do not get back when refunding a payment.

We insure all packages, so if the item is lost or damaged during shipping we will file a claim with the shipping insurance company on your behalf. We cannot file a claim until 45 days after shipping date. When the insurance company pays the claim, we will refund you the cost of the item minus the original shipping fee. If the item was damaged in shipping, we do require the item shipping back to us if we file a claim for you.

So happy that there is a way to get an authentic Darth Vader autograph and not have to risk buying a fake on Ebay. Great quality, fast delivery, and REAL!

Steve Lucas
London, England.